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Terms & Conditions

Last updated: 27th July 2026

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1. About these terms

These Terms & Conditions ("Terms") set out the rules for using PathwayGolf's website, app and services, and form a legal agreement between you and us. Please read them carefully. By using our services, creating an account, or signing a child up for a programme, you agree to these Terms.

In these Terms:

  • "PathwayGolf", "we", "us" and "our" mean PathwayGolf Ltd; company number 16878890, registered in England and Wales, registered address Ashby-De-La-Zouch, England, LE65 1AL.

  • "Website" means www.pathwaygolf.co.uk

  • "App" means the PathwayGolf mobile application.

  • "Services" means our Website, App, coaching sessions, school programmes, academy programmes, memberships and any other activities we provide.

  • "you" and "your" mean the person using our Services or, where a child takes part, the parent or guardian who agrees to these Terms on the child's behalf.

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2. Who can agree to these terms

Our programmes are designed for young people aged 5-16, but our Services are aimed at, and contracts are made with, adults.

  • You must be 18 or over to create an account, buy a membership or programme, or otherwise enter into a contract with us.

  • If a child is taking part, a parent or guardian must agree to these Terms on the child's behalf, must set up and manage the account, and is responsible for the child's use of our Services and for any fees.

  • By agreeing to these Terms on behalf of a child, you confirm that you are the child's parent or guardian (or have their authority) and that you accept these Terms for both of you.

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3. Our services

PathwayGolf is a junior golf development programme delivered through three main pathways — schools, academies, and individual players — supported by an app that offers coaching content, challenges, badges, levels and progress tracking.

We may offer some content and features free of charge and others as paid memberships or programmes. We describe the key features and any fees before you sign up. We may add to, change or remove features to improve our Services (see Section 12).

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4. Your account

To use certain features you (or, for a child, the responsible parent or guardian) will need an account. You agree to:

  • provide accurate, current and complete information;

  • keep your login details secure and not share them;

  • be responsible for everything done through your account; and

  • tell us promptly if you think your account has been used without permission.

We may suspend or close an account that contains inaccurate information or is used in breach of these Terms (see Section 13).

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5. Fees, memberships and payment

  • The price of a membership or programme is shown before you buy. Prices include VAT where applicable.

  • Subscriptions/memberships may renew automatically for further periods unless cancelled. Where a membership renews automatically, we will make this clear before you sign up and will tell you how to cancel.

  • Payments are taken through our payment provider. You confirm you are authorised to use the payment method provided.

  • We may change our prices from time to time. Any price change will not affect a programme you have already paid for, and we will give you reasonable notice of changes to a recurring membership.

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6. Your right to cancel (cooling-off period)

Because you usually buy from us online, you generally have the right to cancel within 14 days of entering into the contract, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

  • To cancel, tell us clearly within the 14-day period using the contact details in Section 16.

  • If you cancel in time, we will refund what you have paid, in line with the Regulations.

  • Digital content and starting early: if you ask us to start providing a service or give you immediate access to digital content within the 14-day period, you may lose or reduce your cancellation right for the part already provided, and you will be told this at the time.

This cooling-off right is separate from, and in addition to, your other legal rights (see Section 10).

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7. Refunds

Beyond your statutory rights and the cooling-off period above, our refund and cancellation arrangements for memberships, courses and sessions are set out at [LINK / or describe here — e.g. notice period for cancelling a block of sessions, missed-session policy]. Nothing in our refund arrangements removes your legal rights as a consumer.

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8. Acceptable use

When using our Services you agree not to:

  • break any law, or use the Services for any unlawful or harmful purpose;

  • post, share or upload content that is offensive, abusive, bullying, dishonest or inappropriate, or that puts a child at risk;

  • pretend to be someone else, or provide false information;

  • copy, resell, or commercially exploit our content or Services without our permission;

  • attempt to gain unauthorised access to, damage, or disrupt our Website, App or systems, or introduce malicious code;

  • collect other users' personal information; or

  • do anything that could harm PathwayGolf, our staff, coaches, or other users.

We may remove content and suspend or close accounts that break these rules.

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9. Health, safety and taking part

Golf and physical activity carry some inherent risk, and your and your child's safety matters to us. When taking part in sessions you agree to:

  • tell us about any medical condition, disability, injury or need that may affect safe participation, before taking part;

  • make sure a child is dropped off, collected and supervised in line with the arrangements for the programme;

  • follow the reasonable instructions of our coaches and any venue's rules; and

  • behave respectfully towards coaches, staff and other participants.

We follow recognised safeguarding practice for the sport, including the principles of SafeGolf (see [LINK]). We may refuse or stop participation where we reasonably believe it is necessary for someone's safety.

Nothing in this section removes our responsibility to take reasonable care of participants, and nothing in these Terms asks you to give up rights you cannot give up by law (see Section 11).

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10. Our responsibilities to you

We will provide our Services with reasonable care and skill, as required by the Consumer Rights Act 2015. Any digital content we provide will be of satisfactory quality, fit for purpose and as described. If something we provide is faulty or not as described, you have legal rights to repair, replacement, a price reduction or a refund, depending on the circumstances.

We aim to keep the Website and App available, but we cannot promise they will always be uninterrupted or error-free, and we may occasionally suspend them for maintenance or updates.

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11. Our liability to you

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. In particular, we do not exclude or limit our liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation; or

  • any other liability that cannot be excluded or limited under UK law, including your statutory rights as a consumer.

Subject to that:

  • we are responsible for loss or damage you suffer that is a foreseeable result of us breaking these Terms or failing to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable;

  • we are not liable for losses that arise because you broke these Terms, or from circumstances outside our reasonable control (see Section 14); and

  • as we provide Services to you as a consumer, we are not liable for business losses (such as loss of profit or business opportunity).

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12. Changes to our services

We may update, improve, change or withdraw parts of our Services, including App features, coaching content and programmes. Where a change materially reduces a paid service you are already using, we will give you reasonable notice and, where appropriate, the option to cancel and receive a fair refund for the part not provided.

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13. Suspension and ending this agreement

  • You can stop using our Services and close your account at any time, subject to any membership terms and notice periods that apply.

  • We may suspend or end your access if you seriously or repeatedly break these Terms, if you fail to pay, or where necessary for safety or safeguarding reasons. Where it is reasonable to do so, we will warn you first.

  • If your account ends, you must stop using the Services, and any rights and licences granted to you under these Terms will end. Sections that by their nature should continue (such as intellectual property, liability and governing law) will remain in force.

 

14. Events outside our control

We are not responsible for failing to provide, or delays in providing, our Services where this is caused by events outside our reasonable control — for example severe weather, venue closures, power or internet failures, illness affecting coaches, or emergencies. If such an event happens, we will let you know and, where a paid session cannot go ahead, we will rearrange it or provide a fair refund or credit for the affected part.

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15. Intellectual property

  • All content in our Services — including lesson plans, coaching videos, the App, challenges, badges, progression systems, text, graphics, logos and the PathwayGolf name and branding — belongs to us or our licensors and is protected by intellectual property laws.

  • We give you a limited, personal, non-exclusive, non-transferable licence to use our Services and content for their intended purpose (learning and playing golf through PathwayGolf). You must not copy, share, sell, adapt or publicly use our content beyond this, without our written permission.

  • If you or your child submit content to us (for example scores, photos or messages), you keep ownership of it, but you give us permission to use it as needed to provide and promote our Services. You confirm you have the right to share anything you submit, and you will not submit anything unlawful or that infringes someone else's rights. We will always handle personal information in line with our Privacy Policy, and we will obtain appropriate consent before using a child's image for promotion.

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16. Complaints and resolving disputes

We want you to be happy with PathwayGolf. If something goes wrong, please contact us first using the details in Section 18 — most issues can be sorted out quickly and informally.

If we cannot resolve a complaint between us, an independent alternative dispute resolution (ADR) service may be able to help. [If you sign up to a specific ADR provider, name it here.] You can also take a dispute to court (see Section 17). Nothing here affects your right to bring a claim.

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17. Governing law and where you can bring claims

These Terms are governed by the law of England and Wales. If you live in Scotland, you can bring claims in the Scottish courts and Scots law will apply to those claims; if you live in Northern Ireland, you can bring claims in the Northern Irish courts. Otherwise, disputes may be dealt with by the courts of England and Wales. As a consumer, you always keep the benefit of any mandatory protections under the law of the part of the UK where you live.

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18. Other important terms

  • Privacy. How we handle personal information is explained in our Privacy Policy: [LINK]. Please read it — it forms part of your relationship with us.

  • Transferring the agreement. We may transfer our rights and obligations under these Terms to another organisation, and we will tell you if we do. You may not transfer your rights without our agreement.

  • If a term is found to be invalid, the rest of these Terms will still apply.

  • Delay in enforcing these Terms does not mean we give up any of our rights.

  • Third parties. These Terms are between you and us; no one else has rights to enforce them.

  • The whole agreement. These Terms, together with our Privacy Policy and any programme-specific terms we give you, make up the whole agreement between us.

 

19. Changes to these terms

We may update these Terms from time to time — for example to reflect changes in our Services or the law. When we make significant changes, we will update the "last updated" date above and, where appropriate, let you know. Continuing to use our Services after a change means you accept the updated Terms.

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20. Related documents

These Terms should be read together with our:

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21. How to contact us

If you have any questions, requests or concerns about these terms or your information, please contact: info@pathwaygolf.co.uk

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